Start, Stop or Move
Last Modified 01/29/2025
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- Fill out the following form that best applies to your situation
- Start, Stop or Move Request Form
- Meter Installation Request Form (Request will be processed once approved by the Building Department)
- You will receive a confirmation email once the form is submitted to our Department
Temporary Stop Service
If you plan to be away from your property temporarily, you may request the City to turn off your water service. This precaution helps prevent potential water leaks during your absence. To arrange for water service to be shut off or restored, please notify the Utility Billing Department at least 72 hours in advance. A $35.00 fee applies for this service. Please note that monthly account fees will still apply during the shut off period. To schedule a shut off or restoration, contact us by phone at (503) 570-1610 or email us at utility@wilsonvilleoregon.gov.
After Hours Restore
A fee of $185 will be charged for non-emergency restores placed after-hours on regular business days, weekends and holidays. After-hours or expedited service is not provided for delinquent accounts.
